Analysis of English Language Training Program as Intercultural Communication Strategy in Multinational Company
DOI:
https://doi.org/10.51700/manajemen.v5i1.821Keywords:
Intercultural Communication, Language Training, Multinational CompanyAbstract
International business involves interactions between countries in various forms, such as foreign direct investment and multinational corporations, which face communication challenges due to cultural differences. Expatriate workers, in particular, must adapt to new environments and communicate effectively with individuals from different cultural backgrounds. Mastery of English is an absolute requirement for employees in multinational companies, as this language serves as a communication tool and determinant of competitiveness in the global market. This study aims to explore the role of English language training in improving intercultural communication skills in multinational companies. Using a literature review methodology, this study analyzed academic journals and relevant sources published in the last ten years to assess the effectiveness of English language training programs. The results show that effective training not only improves linguistic proficiency, but also fosters cultural awareness and sensitivity. The contribution of this study lies in a deeper understanding of the relationship between language training and intercultural communication, as well as implementation strategies that can be applied to improve communication effectiveness in multinational companies.
Downloads
References
Ade Tuti Turistiati, & Pundra Rengga Andhita. (2021). KOMUNIKASI ANTARBUDAYA : Panduan Komunikasi Efektif antar Manusia Berbeda Budaya. Zahira Mrdia Publisher.
Ajay K. Jain, & Ana Moreno. (2015). Organizational learning, knowledge management practices and firm’s performance: An empirical study of a heavy engineering firm in India. The Learning Organization, 22(1). https://doi.org/10.1108/TLO-05-2013-0024
Anita Febiyana, & Ade Tuti Turistiati. (2019). Komunikasi antar Budaya dalam Masyarakat Multikultur (Studi Kasus pada Karyawan warga Negara Jepang dan Indonesia di PT. Tokyu Land Indonesia). LUGAS Jurnal Komunikasi , 3(1), 33–44. https://ojs.stiami.ac.id/index.php/lugas/article/view/414
Ayu, D., Putri Asilestari, Mp., Nurhidayah Sari, Mp., Zalisman, Mp., Hafizah Rifiyanti SPd, Mp., Syahruddin Mahmud, Mp., Rosadi, A., Iful Rahmawati Mega, Mp., Langen Nidhana Meisyalla, Mp., Vitri Angraini Hardi, Mp., & Elina Lulu Bimawati Rumapea, Mp. (n.d.). BUKU AJAR BAHASA INGGRIS. www.penerbitlitnus.co.id
Azir, I. D. A. (2021). Pelatihan Kosakata Bahasa Inggris Berbasis Game Interaktif untuk Pegawai di PT Lazuardy Global Service. Sasambo: Jurnal Abdimas (Journal of Community Service), 3(3), 167–174. https://doi.org/10.36312/sasambo.v3i3.540
Deardorff, & Darla K. (2020). Manual for Develog Intercultural Competencies. Taylor & Francis.
Diana, A., & Lukman, E. (2018). Pengelolaan Kecemasan dan Ketidakpastian dalam Komunikasi Antarbudaya antara Auditor dan Auditee. Jurnal Komunikasi Indonesia, 7(1), 99–108. https://doi.org/10.7454/jki.v7i1.9666
Edy Sumaryanto, & M. I. (2023). Komunikasi Antar Budaya Dalam Bingkai Teori-Teori Adaptasi. Nusantara Hasana Journal, 3(2), 42–51. https://doi.org/10.59003/nhj.v3i2.895
Helene Tenzer, & Markus Pudelko. (2020). The Impact of Language Diversity on Multinational Teamwork. In Managing Multilingual Workplaces (Pertama, pp. 1–17).
I Ketut Wardana, Putu Sri Astuti, & Ni Luh Sukanadi. (2020). SIKAP BELAJAR DAN KEMAHIRAN BAHASA INGGRIS KARYAWAN MEXICOLA MELALUI PELATIHAN BERBASIS PELIBATAN TERINTEGRASI. Jurnal Bakti Saraswati (JBS): Media Publikasi Penelitian Dan Penerapan Ipteks, 9(1), 78–102. https://e-journal.unmas.ac.id/index.php/baktisaraswati/article/view/830
Icol Dianto. (2019). Hambatan Komunikasi Antar Budaya: Menarik Diri, Prasangka Sosial dan Etnosentrisme. HIKMAH JURNAL ILMU DAKWAH DAN KOMUNIKASI ISLAM, 13(2), 185–204. https://jurnal.uinsyahada.ac.id/index.php/Hik/article/view/1847
Ilma Wulansari Hasdiansa, Sitti Hasbiah, & Rezky Amalia Hamka. (2023). Pelatihan Komunikasi Bahasa Inggris Karyawan RM Rest Area Sasayya dalam Upaya Peningkatan Layanan. Jurnal Pengabdian Kepada Masyarakat Nusantara, 4(2), 836–844. https://doi.org/10.55338/jpkmn.v4i2.945
Iyen Herini Situmorang, Effiati Juliana Hasibuan, & Agung Suharyanto. (2020). CULTURE SHOCK DALAM INTERAKSI KOMUNIKASI ANTAR BUDAYA PADA MAHASISWA ASAL PAPUA DI UNIVERSITAS NEGERI MEDAN. Jurnal Ilmu Pemerintahan, Administrasi Publik, Ilmu Komunikasi (JIPIKOM), 2(2), 95–103. https://doi.org/10.31289/jipikom.v2i2.338
J. David Pincus. (2022). Employee Engagement as Human Motivation: Implications for Theory, Methods, and Practice. Integrative Psychological and Behavioral Science, 57, 1223–1255.
Jefriyanto, J., Mayasari, M., Lubis, F. O., & Kusrin, K. (2020). Culture Shock dalam Komunikasi Lintas Budaya pada Mahasiswa. Jurnal Politikom Indonesiana, 5(1), 175–195. https://doi.org/10.35706/jpi.v5i1.3740
Kamalova, O. M. (2023). Stereotypes and Stereotyping in Interpersonal and Intergroup Relations. Психология и Психотехника, 1, 38–47. https://doi.org/10.7256/2454-0722.2023.1.40027
Lee, E. L. (2016). Intercultural dialogue in theory and practice: a review. Journal of Multicultural Discourses, 11(2), 236–242. https://doi.org/10.1080/17447143.2016.1156686
Lilis Kurniasih, & Didin Hikmah Perkasa. (2024). LITERATURE REVIEW: ANALISIS ADAPTASI LINTAS BUDAYA PADA EKSPATRIAT. Kultura: Jurnal Ilmu Hukum, Sosial, Dan Humaniora, 2(7), 1–14. http://jurnal.kolibi.org/index.php/kultura/article/view/1657
Mahanum, M. (2021). Tinjauan Kepustakaan. ALACRITY : Journal of Education, 1–12. https://doi.org/10.52121/alacrity.v1i2.20
Marina Bilotserkovets, Tatiana Fomenko, Olena Krekoten, Olha Berestok, Tetiana Klochkova, & Yuliia Lushchyk. (2023). Challenges and strategies for intercultural communication: A case study on national and gender stereotypes in postmodern women literature. Amazonia Investiga, 12(64), 73–82. https://doi.org/10.34069/AI/2023.64.04.7
Martina Gašpar, Najla Podrug, & Ana Aleksic’. (2023). THE SIGNIFICANCE OF CROSS-CULTURAL BARRIERS IN ORGANIZATIONAL COMMUNICATION. Zbornik Veleučilišta u Rijeci, 11(1), 235–246. https://doi.org/10.31784/zvr.11.1.13
Mayor, E. (2014). The culture map: Breaking through the invisible boundaries of global business. Public Affairs.
Mega Wulandari, Rina Astuti Purnamaningwulan, & Thomas Wahyu Prabowo Mukti. (2023). Pelatihan Komunikasi Bahasa Inggris Aktif dengan Metode Role Play untuk Karyawan Melcosh Café dan Glamcamp. Madaniya, 4(4), 1322-1329. https://doi.org/10.53696/27214834.553
Melda Aulia Ramadhani, Zunan Setiawan, Rinawati, Ahmad Muktamar B, Nurul Fadhilah, St Hadjar Nurul Istiqamah, Ateng Kusnandar Adisaputra, David Nehemia Sabarwan, Abdul Kahar Maranjaya, Junitasari, & Muh. Risal Tawil. (2023). MANAJEMEN SUMBER DAYA MANUSIA : Mengoptimalkan Potensi dan Kinerja Organisasi. PT. Sonpedia Publishing Indonesia.
Merlyn Marantika Bamanty, Puji Lestari, & Dewi Novianti. (2019). Model Kompetensi Komunikasi Bisnis Lintas Budaya Indonesia dan Jerman. Jurnal Ilmu Komunikasi, 17(1), 1–15. https://doi.org/10.31315/jik.v17i1.3507
Merta, L. W. S. (2023). DEVELOPING SUPPLEMENTARY MATERIALS OF ENGLISH FOR HOUSEKEEPING THROUGH BLENDED LEARNING FOR VOCATIONAL HIGH SCHOOL STUDENTS . Universitas Pendidikan Ganesha.
Mobit, Hilmansyah Saefullah, & Praditya Putri Utami. (2021). Literasi Komunikasi Bahasa Inggris untuk Pekerja Industri di Karawang. Jurnal Pengabdian Pada Masyarakat, 6(4), 1106–1114. https://doi.org/10.30653/002.202164.833
Musa Maliki, Afrimadona, Syifa Aulia Hasyyati, & Farrahdiba. (2022). Pelatihan Bahasa Inggris Pekerja Migran Indonesia di Brunei Darussalam. ABDI MOESTOPO Jurnal Pengabdian Pada Masyarakat, 5(1), 39–48.
Mustafa Hasan Ahtif, & Nilotpala Gandhi. (2022). The Role of Language in Cross Cultural Bonds. Journal of Asian Multicultural Research for Social Sciences Study, 3(4), 7–16. https://doi.org/10.47616/jamrsss.v3i4.321
Putri, K. W., Widiyanarti, T., Putri, K. A. W., Naila, S. S., Mukhlisin, A. S., Purwanto, E., & Rahmah, A. (2024). Mengatasi Hambatan Komunikasi Antar Budaya. Indonesian Culture and Religion Issues, 1(4), 9. https://doi.org/10.47134/diksima.v1i4.100
Restiawan Permana, & Yusmawati Yusmawati. (2020). Interaksi Sosial Antara Warga Pendatang dengan Pribumi (Studi Komunikasi Antarbudaya di Kecamatan Brang Rea Kabupaten Sumbawa Barat). Jurnal Komunikasi & Kebudayaan, 7(1). https://komunikasistisip.ejournal.web.id/index.php/komunikasistisip/article/view/258
Revia Widiyanti, Tantry Widiyanarti, Raissa Latetia Riyandani, Rizqi Nur Khasanah, & Riziq Muaafi. (2024). Bahasa Sebagai Alat Pemersatu Dalam Komunikasi Antar Budaya. Indonesian Culture and Religion Issues, 1(4). https://doi.org/10.47134/diksima.v1i4.102
Sha Zhu. (2020). A Study on Affective Barriers in Intercultural Communication and Related Strategies. ACADEMY PUBLICATION, 10(12), 1651–1655. http://dx.doi.org/10.17507/tpls.1012.20
Sihabuddin, & Lilik Hamidah. (2022). Komunikasi Antarbudaya Dahulu Kini dan Nanti. Prenada Media.
Sri Rahayu, R. (2018). STUDI LITERATUR: PERANAN BAHASA INGGRIS UNTUK TUJUAN BISNIS DAN PEMASARAN (Vol. 1, Issue 4).
Sujaya, N. (2021). Pelatihan Bahasa Inggris untuk Tour Guide di Kelurahan Semarapura Kaja dalam Rangka Pengembangan Pariwisata Terintegrasi. Linguistic Community Services Journal, 2(1), 30–37. https://doi.org/10.22225/licosjournal.v2i1.3134
Suraya. (2021). Perspektif Teori Komunikasi Antar Budaya. Scribd.
Tantry Widyanarti, Rima Haliza Syahrani, Nindi Fadhilah, Nurul Adawiyyah, Siti Hodijah Setiawaty, & Adisti Olivia Ananda Putri. (2024). Tantangan dan Inovasi dalam Komunikasi Antar Budaya di Era Globalisasi. 1(3), 1–24. https://doi.org/10.47134/interaction.v1i3.3320
Windy Jullyan Funay, B. K. & F. T. H. (2019). Akomodasi Komunikasi Dalam Interaksi Antar Budaya Antara Warga Asli Dusun Kiuteta Warga Timor Leste Di Desa Noelbaki. Jurnal Jurusan Ilmu Komunikasi, 8(2), 1347–1361. https://doi.org/10.35508/jikom.v8i2.2065
Xia, R. J., & Haas, B. W. (2024). The effect of bilingualism and multicultural experience on social-cognitive processing: a meta-analytic review. Journal of Cultural Cognitive Science, 8(1), 47–64. https://doi.org/10.1007/s41809-023-00138-y
Zahra Ramadhani Fitria. (2024). KOMUNIKASI ANTARBUDAYA PADA PERUSAHAAN MULTINASIONAL PUMA MAJALENGKA. Jurnal Komunikasi, Sosial, Dan Ilmu Politik, 1(1), 114–135. http://jurnal.kolibi.org/index.php/retorika/article/view/1277
Zikri Fachrul Nurhadi, & Achmad Wildan Kurniawan. (2017). KAJIAN TENTANG EFEKTIVITAS PESAN DALAM KOMUNIKASI. Jurnal Komunikasi Hasil Pemikiran Dan Penelitian, 3(1), 90–95. https://journal.uniga.ac.id/index.php/JK/article/view/253
Zion Lee. (2023). Overcoming Challenges in Corporate Training: A Framework for Effective Training Initiatives. Open Journal of Business and Management, 11, 2472–2487. https://doi.org/10.4236/ojbm.2023.115137
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 wida yustika, Siti Aisyah
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
This work is licensed under a 